CNBD

After-Sales Service& Maintenance

Comprehensive technical support for your equipment's peace of mind. We guarantee the continuity of your business and the longevity of your equipment.

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CNBD After-Sales Service and Maintenance
Rapid intervention
Responsive technical support
Preventive maintenance
Anticipating breakdowns

Our commitments

Comprehensive services to ensure the performance of your equipment

Preventive & corrective maintenance

We plan regular interventions to anticipate breakdowns, optimize the performance of your equipment, and extend their lifespan. Our technicians perform checks, updates, and security verifications on all your equipment.

Responsive technical support

Our assistance is available by phone, email, or via a dedicated customer portal. We ensure personalized follow-up for each request, with a single point of contact for greater simplicity.

Spare parts management

We maintain a stock of spare parts to ensure quick repairs. If necessary, we offer temporary equipment loans or replacements to avoid any service interruption.

Customized contracts

We adapt our offers to your needs: one-time maintenance, annual contract, or all-inclusive package. You choose the service level that corresponds to your organization and requirements.

Why choose us

CNBD offers you complete peace of mind with our maintenance and after-sales service solutions

Security and peace of mind

You benefit from regular monitoring and rapid response in case of problems.

Investment optimization

Well-maintained equipment lasts longer and remains efficient.

Simplicity

A single point of contact for all your maintenance and technical support needs.

The importance of after-sales service and maintenance for your business

Well-maintained equipment guarantees serene and productive business operations. Our after-sales and maintenance service ensures the longevity of your investments, business continuity, and peace of mind, while optimizing your operating costs.

After-Sales Service and Maintenance

A complete range of maintenance services

CNBD accompanies you with maintenance solutions adapted to all your equipment:

  • Scheduled preventive maintenance
  • Quick corrective intervention in case of breakdown
  • Phone and remote technical support
  • Replacement equipment loans
  • On-site or workshop maintenance
  • Customized maintenance contracts

Equipment covered by our maintenance

We intervene on all types of professional equipment

Computers & Workstations

Computers & Workstations

Complete maintenance of your IT infrastructure

Printers & Multifunction Devices

Printers & Multifunction Devices

Service and maintenance of your printing solutions

Telephony Systems

Telephony Systems

Maintenance of your communication equipment

Dynamic Displays

Dynamic Displays

Maintenance of your screens and display solutions

ECM Systems

ECM Systems

Maintenance of your document management solutions

Office Equipment

Office Equipment

Maintenance of all your office equipment

A team of experts at your service

Our qualified technicians intervene throughout France with recognized expertise on all technologies. Continuously trained in the latest developments, they guarantee effective and lasting interventions.

CNBD technical team
CNBD Logo

A trusted partner for your maintenance

CNBD accompanies you daily with technical support accessible by phone, email, or customer portal. Our commitment: to offer you a local service with the responsiveness of a dedicated team.

Need a maintenance contract?

Contact us to establish a maintenance contract adapted to your equipment fleet and benefit from our technical expertise.

Frequently asked questions

We offer rapid intervention timeframes based on the level of criticality: emergency intervention within 4 hours, standard intervention within 24 hours. Our maintenance contracts include precise timeframe commitments according to your needs.
We maintain all types of equipment: computers, servers, printers, multifunction devices, networks, telephone systems, digital signage solutions, and much more.
Yes, we adapt our contracts to your specific needs: scheduled preventive maintenance, on-demand corrective maintenance, all-inclusive contracts, or mixed formulas. We study your equipment fleet to propose the optimal solution.
We maintain a stock of common spare parts and have privileged partnerships with manufacturers for rapid supply. If needed, we also offer loaner equipment.